As we march toward 2024, we are leaving the pandemic behind. However, many of the changes the restaurant industry experienced are permanent. The restaurant trends and food delivery trends that you'll likely see this year are based on not just the pandemic but also the resulting staffing shortage and increased prices.
These are some of the top restaurant trends that are already happening or expected to happen in 2023/2024.
Order Delivery Through Apps
Delivery apps act as a go-between for restaurants and customers. You don't have to worry about hiring delivery personnel when you use these apps to get your food out to customers. Typically, the delivery driver will pick up the order and either hand it to the customer or place it at the customer's door. One important point to think about with this is whether the delivery driver will obtain proof of the delivery, such as a picture of the food by the door if it isn't handed directly to the customer.
One positive aspect about delivery apps is that they expand the restaurant's customer base considerably. Even people who are wary of dining in or unable to drive to the location can try out the food. For a struggling restaurant, this could be a lifeline, but restaurants must ensure they can meet the demands that come with delivery app inclusion.
Private kitchens with a delivery-only function , which are sometimes referred to as ghost kitchens, don't offer the in-person dining experience and often take place within other restaurants or temporary facilities. Some people run these kitchens out of food trucks. They must be fully licensed in accordance with local laws, so there is some preparation required. The benefit of this option is that you can choose to utilize only food delivery services with online ordering so that you can keep costs down.
Focused Menu Lists
While many restaurants once prided themselves on having a lengthy menu, many find that cutting down the menu to specific best-selling items is beneficial. It's expected that this whittled down menu trend will continue long after the pandemic is a distant memory because restaurants will become better known for the items they are the best at making. This is also a good time for restaurants to find new creative takes on the things they serve.
Alcohol To Go
Changes to some laws because of the pandemic made it possible for restaurants to sell alcohol to go. This can increase the profits of businesses if the transactions are handled properly. Some choose to use food delivery apps to handle this so that they can ensure the customer isn't going to drink the alcohol on the way home.
Even restaurants that don't offer delivery services can utilize online ordering to help get orders in. This reduces the contact between employees and customers since the payments and ordering are done online. If you want to increase the customer base even more, offer curbside pickup so that customers don't even have to leave their vehicles in order to get their food.
Where Does Cuboh Fit In?
To remain competitive in a post-pandemic world, restaurants need to adopt the latest food delivery trends and make things simple and convenient for customers. Consumers have gotten used to easy online ordering processes and getting what they want without having to go inside a restaurant. That means establishments are forced to get creative about online ordering and third-party delivery apps.
As restaurants manage a higher degree of delivery orders, it’s essential that they have the right tools in place. That’s often easier said than done. Many restaurants use a separate tablet for each third-party delivery platform, which can quickly become cumbersome and confusing. Missing errors or making mistake can quickly become expensive, but too many restaurants don’t think they have a choice. However, Cuboh changes all of that! Our all-in-one-platform consolidates your delivery tablets into a single device, sends orders in real-time to your POS and kitchen printer, and provides a centralized dashboard for all your key reports and insights. Book a free demo to see why Cuboh is trusted by thousands of restaurants.
Now that we’ve covered the latest food delivery trends, let’s cover some of the questions we get most. After all, from everything we just described, it seems like a no-brainer, right?
- How quickly can you onboard with Cuboh?
The average onboarding takes less than 10 days. How long it will take depends on several factors such as the complexity of your menu and the size of your restaurant. You can also take the process into your own hands and use our self-serve menu mapping portal which allows you to move at your own pace.
- How is Cuboh different from other systems I may have heard about?
The Cuboh platform was built to address the real needs of actual restaurants. We understand the restaurant industry and third-party delivery platforms, and have included features that make the entire process easier. For example, true tablet consolidation, extensive integrations and automations with your POS, printers, or KDs, and an industry-leading customer support team. Our support is offered 7 days a week and we have several onboarding resources to make sure your team is comfortable with the platform.
- Say we sign up. What’s included?
If you decide to move forward with Cuboh, you’ll get everything you need to be successful, including: a personal onboarding specialist, analytics and reporting, unlimited online ordering platforms, one-click integrations, multi-location support, and 7-day support.